Field Notes
Healthcare Technology
Perspectives on clinical infrastructure, physician workflows, and the technology reshaping primary care clinics in Canada.
How JOUD Health Integrates With TELUS CHR
If your clinic runs TELUS Collaborative Health Record, the question worth asking about any new software is not what it does — it is where the information it collects actually ends up. How calls, bookings, and intake are built to write back to the chart your staff already use.
The Point Solution Trap: Why Canadian Primary Care Needs a System, Not Just Tools
A February 2026 Fraser Institute study argues that AI only delivers real healthcare productivity gains when it changes how care is organised, not when it is dropped into a single step of an existing workflow. Most AI tools sold to Canadian clinics today do the latter.
The Rise of the Postmodern Stack: Why the Best EMR Strategy Is a Modular One
The electronic medical record is not failing. It is being asked to do something it was never designed to do. The frustration clinics feel with the gap is real; the source of it is a structural misunderstanding about what these systems were built to be.
The Quantified Scribe: What Clinical Trials Reveal About Ambient AI Documentation
There is a term that has quietly become a fixture in conversations about physician burnout: pajama time. For most Canadian primary care physicians, it is not an occasional inconvenience; it is a structural feature of the job.
The Story Behind Joud Health: Reimagining How Clinics Run
Walk into any busy Canadian primary care clinic on a weekday morning and you'll see the same scene. Nobody in that room is failing. The problem is the workflow they've been handed.
Our Product
The platform that powers
the whole clinic.
Less time on admin. More time to care for patients. See how Joud Health fits inside your clinic's existing workflow.